Services

Let It Be Any Healthcare or Social Care Need, We Are Here to Help!!

Let It Be Any Healthcare or Social Care Need, We Are Here to Help!!

If you’re looking for compassionate and caring care provider, look no further! We strive to make a difference to the standard of care available in Manchester and beyond, by offering our Clients surprisingly affordable bespoke range of caring services alternative to residential care, and putting their safety, independency, needs and wishes at the top of our priority list.

01.
Domiciliary Care

Supporting with personal care while in your own homes

02.
Specialist Care

Support individuals with a wide range of complex care conditions.

03.
Home Management Services

Support with carrying out light housekeeping, shopping errands.

04.
Transportation Service

Support you get where you need to be, when you need to be there.

Our Specialization

H&E Community Support Services delivers specialist care services to a wide variety of healthcare establishments in Manchester and beyond.

Our Specialism

We always take great care in matching the right supporting staff and the client, so you can be rest assured that we will help you find the best caregiver who is right for your needs.

Domiciliary Care

Our Staff provides personal care for people who need extra help with the activities of their daily lives, such as maintaining a habitable home environment, managing and maintaining balanced nutrition. 

Transportation Services

We have facilities to help drop you get where you need to be, when you need to be there or stay with you while you are there. Generally we can provide transportation in addition to other services we provide.

Home Management Services

Our Staff provides help for Clients living on their own who need extra help with running a number of errands. We stand in the gap for you if require someone trustworthy to give you a helping hand with none personal care related task.

Companionship

Companion care is primarily emotional support and companionship for elderly individuals who are generally healthy and who want to remain independent in their homes. You’ll be matched to staff who understand your needs.

Specialist Care

We will support you with bespoke individually tailored services, and these kind of specialist care are prevalent with individuals coming out of the hospital settings, rehabilitating, convalescence and or recuperating in their homes.

+
Training
+
Policies & Procedures
+
Worked Hours / month
+
Staffing & Support

Frequently Asked Questions

We serve Manchester and surrounding counties.

Our caring sensitive team understand the need to listen to its Clients’ needs and to help them to make their own life decisions whether big or small. Our Carers are all thoroughly screened through Enhanced Disclosure and Barring Service (DBS) checks and comprehensive background checks are carried out. Furthermore, our Carers are personally trained by our management team in line with the Skills for Care Induction for Care Workers, giving them the knowledge and understanding of their role.

With respect to service user feedback concerning the quality-of-Care Services provided this information is formally reviewed for content and possible action. These reviews classify service user feedback as follows, and is considered as positive through to negative feedback. Types of feedback:

  • Compliments – positive input regarding aspects of the Care Service
  • Comments – still positive, but possible scope for improvement
  • Concerns – negative feedback where action may be required to address a problem
  • Complaints – serious concerns on the part of the service user, requiring formal action.

The best way to solve this is to have a key-safe fitted to the outside of your property. This allows your care workers that will be told the combination code to let themselves in when they arrive.

We charge a flat rate per hour of service depending on which service you need. We will clarify with you before your care starts how much your services will cost to ensure that there is no confusion.

If your regular care worker is sick/has an emergency or is on holiday. We will certainly supply a highly qualified alternative care worker who has visited you before and already knows you, that can pick up where your regular care worker left off. In the case that we would need to send you a new care worker, before sending them we will contact you to let you know that someone new is visiting and to tell you a little about them.

We are registered & regulated by CQC

The Care Quality Commission (CQC) regulates all health and social care services in England. The commission ensures the quality and safety of care in hospitals, dentists, ambulances, and care homes, and the care given in people’s own homes.